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Telecommunications Relay - Dial 7-1-1

What is 7-1-1?

7-1-1 is a telephone service that connects standard (voice) telephone users and users who are deaf, hard-of-hearing, and/or who have speech disabilities and use text telephones (TTY). 7-1-1- is easier to remember and use than traditional 800 relay numbers. It creates more user- friendly access for less experiences relay users, including businesses and friends or family members of TTY users.

7-1-1 is not an emergency number and should not be confused with 9-1-1. However, if you use TTY and cannot obtain emergency services on 9-1-1, you may call 7-1-1 and tell the relay operator you have an emergency. The operator will then relay your call to the appropriate emergency service provider.

For more information about Vermont Relay, please contact Relay 24-hour Customer Service at 1-800-676-3777 (TTY/Voice).